15% of auto body efficiency has nothing to do with the technician!

By: Chris Sheehy

Autobody Consulting Group

I have found a good way to increase auto body Technician Efficiency; is to focus first on non-technical body shop administrative operations. Sounds crazy doesn’t it, but improving the operations of the estimating processes, part handling processes, and customer intake (inc. scheduling) processes often results in a boost in technician efficiency ratios.

In my experience, nearly 15% of autobody technician efficiency has nothing to do with the technician!

When base-lining collision repair center production department operational efficiencies – strongly consider starting with supporting department activities (i.e. office and administration) first.

What is your experience?

 

Autobody Consulting Group is a business management, administration, production & productivity, estimating, and marketing consultancy (including social media) providing services to auto body collision repair businesses and vendors to the body shop industry.